At MyShepherdBFF.com, we are committed to providing high-quality digital resources to help German Shepherd parents raise healthy, well-behaved, and happy dogs.
Please read the policy below carefully before making a purchase.
No Cancellations or Refunds
All products sold on MyShepherdBFF.com—including ebooks, guides, and digital downloads—are non-refundable and non-returnable.
Because our products are digital and delivered instantly upon purchase, we do not offer:
Cancellations
Refunds
Returns
Exchanges
Once an order is placed and the files are delivered, the sale is considered final.
Why We Do Not Offer Refunds
Digital products cannot be “returned” once downloaded or accessed. To maintain fairness and protect our content from misuse, all ebook purchases on our site are processed as final sales.
We encourage customers to review product descriptions thoroughly before completing a purchase.
Order Issues or File Access Problems
If you experience any technical issue, such as:
Not receiving the download link
Trouble accessing your files
Incorrect or broken file links
please contact us, and we will ensure your files are delivered successfully.
📧 Contact Email: [email protected]
We are always happy to help you access the products you’ve purchased.
Unauthorized Transactions
If you believe a purchase was made without your permission, please contact us immediately so we can investigate the issue and guide you on the next steps.
Contact Us
For any questions about this policy or assistance with your order, you can reach us at:
📧 [email protected]